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74-764 Technology Dr, Palm Desert, CA 92211, United States
“Avoid until they fix the smell. The whole building stinks of mildew and moisture. I switched rooms, still stank as did the hallways. The staff is 5/5 very helpful and it's obviously not their fault, corporate needs to rectify the smell immediately before allowing people to book nights. I lasted 2 nights out of a booked 7.”
30140 Town Center Dr, Menifee, CA 92584, United States
“I normally don't write reviews but this was the absolute best customer service we have received in a long time that I felt it needed special recognition. We had an medical ER that required us to stay last minute at a nearby hotel. It was a very emotional time, Sonia the night auditor checked us in & absolutely gave us outstanding service, we were tired after being at a hospital all day/evening long. She was so empathetic, helped us extend our stay day by day, gave us water & snacks when she could tell we were just drained, tired, and hungry as most places were closed by the time we can back from hospital. It was just the little touches that she gave us when we needed it most. All the hotel staff were outstanding, but we interacted with Sonia the most since we were coming back to the hotel later in the evening. The hotel was able to keep us in our original room for most of our stay, except the last day, however they made that process painless as they allowed us to stay in our original room until the new room was ready. The hotel itself is clean, the rooms were great, equipped with little fridge, microwave. The breakfast was wonderful. The pool, hot tub, and outdoor fire table were great for chilly evenings & destress. The laundry facilities were clean, easy to use & especially useful for us since we just threw stuff in a bag and left in a hurry. We were able to take our service dog with us, hotel is very dog friendly. They also have a little nice gym. Hotel is located by good restaurants, Starbucks, etc in walking distance. We highly recommend this hotel & wanted to give the staff there special recognition especially night auditor Sonia. Really outstanding customer service.cantbsay enough good things. This was a great stay, with caring compassionate staff, that little bit helped ease some of the stress were under, & was just what we needed at the time. We just want to say thank you for your service & kindness during a very difficult time.”
74-764 Technology Dr, Palm Desert, CA 92211, United States
30140 Town Center Dr, Menifee, CA 92584, United States
Top 2 2 star in Riverside County
In the heart of Riverside County, California with 2 spots, you'll find amazing 2 star, holding an impressive reviews with almost 32 reviews from people worldwide.
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