Top 2 3 star in Alaska

101 W 48th Ave, Anchorage, AK 99503, United States

“This has been a long haul stay for me. 3 weeks to be precise. Let me start with my room... The heater... It will kick on, it is loud, it heats up quickly... But immediately after the heater shuts off, the air conditioning or as the maintenance man told me "cool down cycle" where it sucks freezing cold air from outside kicks on blasting freezing cold air on you. It is horrible. I have never stayed at a hotel that this was an issue before. It really is miserable to say the least getting warm and then having freezing cold air blasted in your face. Every, single, time. My shower curtain is pink at the bottom from mildew. My bed dips on both sides and can not sleep comfortably in the middle do to this. Other then those issues I am happy with the layout of my room. One of my TV remotes doesn't work but it's no biggie as I have a TV in the living room and don't personally just lay in bed watching TV in the bedroom. I will move on to the pool and hot tub or the lack there of it. My entire stay here the hot tub and pool have been out of commission. When I first checked in I asked when it should be up and running and was told we hope to have it up by tomorrow. Well 3 weeks later it is still not usable. I was told they could drive me over to their sister location to use their pool and hot tub. Although this is nice they are trying to accommodate people, I personally don't feel like getting out of a hot tub to walk outside in the freezing cold to go back to my hotel. I will move on to the lobby. When I first arrived the lobby/first floor was so cold. Cold air was blowing out of the vents. Extremely cold air. It took a week or so of complaining to get one of the front dest galls to give me the appropriate emails to contact the people that could and would actually take my and my coworkers complaints seriously. This front desk associate told me she and her co workers were so cold all day in the lobby and nothing was being done about the heating issue and perhaps my email could help. What do you know... A couple of days later there was heat again. Eating breakfast in a freezing cold lobby was not enjoyable. By the time I got seated my food was completely cold. The breakfast here is sub par. Do not expect anything fancy. The fried eggs are small dry, crunchy, overcooked discs. The owners should take a gander at the hotel next door's breakfast (Home2 suites) and take notes. We should have stayed over there instead of moving to this hotel but we greatly needed the shuttle to the airport and back every day which Home2 sadly did not offer. I do not recommend washing your clothes in the washers here. They do not rinse all of the soap from my clothes. They come out of the dryer with dry hard spots of soap in some places. Two of the three washers are broken right now. One of the times I dried my clothes they didn't even dry and I had to hang dry them. All in all I do not recommend staying at this hotel if you are looking for a warm inviting feeling or if you are interested in a good breakfast or a hot tub/pool experience.”

9400 Glacier Hwy, Juneau, AK 99801, United States

“Not a fancy place but very comfortable. Good TV and wireless access and full kitchen with every suite. A couple of grocery stores nearby and public bus stop across the street. We visited Mendenhall glacier and downtown very easily (and cheaply on the capital transit system). Walking distance to the airport. They have a shuttle to and from the ferry terminal and airport. Will definitely stay there on our next visit to Juneau.”