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1 Grand Sandestin Blvd, Miramar Beach, FL 32550, United States
“Beautiful hotel, terrible front desk staff. This is a BEAUTIFUL hotel! The lobby and rooms are wonderful. The non-valet parking is fairly sparse and a bit of a walk, but we always found a spot. We had both in room dining and ate in the restaurant and weren’t very impressed by either. We did eat at the Henderson one evening and the food and service there were excellent! The rooftop pool and bar at Hotel Effie are very nice and add to the premium feel of the property. The spa services were top notch. The front desk staff are very rude, act as though they are the guests at this premium hotel, rather than servicing people’s needs and were generally aggravating and non helpful. There were unauthorized bar charges on my bill and when I asked the front desk to research, the tall female staffer with a foreign accent who “assisted” me made me feel as though I were lying until she finally apologized and credited the charges back. I was so insulted that I asked to speak to a manager and she stated the managers weren’t available. We loved our stay there, but won’t be back due to the staff’s attitude and terrible customer service.”
1 Grand Sandestin Blvd, Miramar Beach, FL 32550, United States
Top 1 4 star in Walton County
In the heart of Walton County, Florida with 1 spots, you'll find amazing 4 star, holding an impressive reviews with almost 16 reviews from people worldwide.
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