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Bd de l'Almandin, 66750 Saint-Cyprien, France
“Disappointing customer service for a 5 start hotel. I was so excited to try this property. Unfortunately, my partner and I had to change our trip plans due to some serious, unexpected family health issues. I reached out just a few hours after the cancel deadline with the hopes of simply moving our reservation so as to not lose the $1600+ we spent for a room. The hotel took 5 days to respond to the request (and multiple were sent) only to say they couldn't do anything about it and thus we have to forfeit the full amount. Really disappointing policies and customer service for a supposed "luxury" brand. Had they budged even a little and at least let us rebook to different dates, then they would've gained a loyal customer for years to come. Instead, they're getting this review, I'll never spend my money at Relais & Châteaux again, and I'll encourage friends and family to avoid them as well.”
Bd de l'Almandin, 66750 Saint-Cyprien, France
Top 1 5 star in Pyrenees-Orientales
In the heart of Pyrenees-Orientales, Occitanie with 1 spots, you'll find amazing 5 star, holding an impressive reviews with almost 8 reviews from people worldwide.
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