Top 4 5 star in Alanya

Payallar, 07400 Alanya/Antalya, Türkiye

“Highly recommend for great location and for families. Separate pool area for adults and children. The end of September to beginning of October sea was warmer, then pools, absolutely amazing experience. Clean with great service. Food and drink are suitable even for the pickiest English man ( my husband). Look for great price for parasailing! Make sure you visit Dolphin Park day tickets and where you can swim with marin fish.”

Konaklı, Kulak cad. No:31, 07491 Alanya/Antalya, Türkiye

“I would like to express my impressions here. We were accommodated in the end of September 2023. We arrived around 12pm, exhausted from the night travel and long trip from the Antalya airport. At the concierge we were told that rooms are not available yet, but if we pay extra €50, we shall be accommodated in the main building, claiming the rooms are newer, more spacious, etc and that one is available at that moment. We are group of 4 (we had booked 2 rooms), we agreed to this because we were tired and at least we can freshen up in one and go to the pool for example. First thing - we couldn’t pay that €50 by card (allegedly broken terminal), the concierge lady just took the cash (€50 per each room)and gave us no receipt, therefore we had to rely on her word we would get the second room in the building once it’s ready. When I demanded the receipt, another receptionist got lost in the interpretation of English and thought we wanted the room right away. That was unpleasant. Second thing - after paying that extra fee, we did not expect anything luxurious, HOWEVER, the room was completely FILTHY! The bed looked like someone slept in there, only that house keeping made the bed and not changed the sheets. Dirty glasses, sand all over the place. Disgusting! I made a complaint at the concierge, luckily this was resolved by cleaning the room properly. The glasses remained the same..but I was too tired to go through this again, so we decided not to use them. The overall cleaning service truly sucked. I tried to leave extra tip on the bed during our stay to see, whether the cleaning gets better, it did not. The mini bar was never refilled (initially there was still/sparkling water and couple of juices - we would at least welcome the refill of waters). STRAY CATS - that is my most serious concern, there were cats everywhere and hotel takes zero responsibility on this. At least ban your guest to pet them and feed them. THIS IS NOT A PETTING ZOO. It’s completely unsanitary to pet, touch or feed feral cats - there are risks of diseases such as rabies, bacterial infections, also toxoplasmosis (which is especially dangerous for pregnant women). People were touching cats, deliberately going to get the food for them from the restaurant, seeing not washing their hands and touching food, the cats, the food..I was appalled to witness this. By feeding the cats you only support their reproduction and there will be more of them, carrying more diseases. Interaction between hotel guests and cats should be strictly prohibited. During our stay we saw one cat to puke in the hotel lobby, those cats are clearly sick. Other observations: - Pool cold and between 3-4 PM completely in the shadow - Non smoking areas - people smoking everywhere, it is very unpleasant for non-smoking people (especially pregnant women), even in the restaurant while eating. We had to stay indoors every time to not smell the cigars while in the middle of the meal (even though sometimes we wished we could enjoy meal outside, but thanks to ignorant smokers we didn’t), pool area the same. At least divide the area on smokers and none smokers. - Dirty glasses and dishes from the bottom at the restaurant - Food and desserts mostly same/repetitive bland. Sometime even waste of ingredients to just make it appear there is a wider selection of food (such as mashed potatoes rolls) This hotel doesn’t deliver 5* services, I would say rather 2*, but given the circumstances regarding the hygiene and sanitation, I give one.”

Karaburun Mevkii, 07415 Alanya/Antalya, Türkiye

“We ve been here twice and came again in November 2023. It was best place to have rest after busy year. Weather was fun. We enjoyed every day that we spent here! Really good food for people from different countries! We liked Turkish night …”

Tosmur, 4. Sk. No:1, 07400 Alanya/Antalya, Türkiye

“This hotel is old and not 5 stars, only 3. The food was monotonous, but there were enough drinks. Rested at the end of the season ( October), so the hotel was dirty. The beach was not cleaned at all, the sand was terrible ( full of rubbish). Sunbeds, umbrellas, mattresses were old and dirty.But the worst thing is that the cleaning lady STOLE MY MONEY!!!!! She pulled them out of my purse, which was lying in a drawer!!! The response of the staff to the complaint was inadequate, the woman who is responsible for complaints behaved very rudely, immediately switched to Turkish ( although we are foreigners and don’t understand Turkish language)! SHAME ON YOU!!! The administration also did not solve this problem, the stolen money was never returned and they didn’t even apologize!!!! Don’t recommend this hotel!!!”