Top 5 5 star in Barcelona

Carrer del Pla de la Torre, 16, 08398 Santa Susanna, Barcelona, Spain

“During my 8 night stay at this hotel, I was met with a mix of positive and negative experiences. On the positive side, the hotel itself is undeniably beautiful, boasting stunning pools and picturesque views. Additionally, its close proximity to the beach was a definite highlight. However, the negatives overshadowed these positives. The customer service at the front desk was simply terrible. The staff seemed disinterested and unhelpful, leaving a lasting impression of rudeness. Furthermore, I was disappointed to find that the waiters became visibly upset when I requested a glass of water instead of purchasing drinks. To add to the frustrations, the in-room phones were completely non-functional, making it impossible to contact the front desk for assistance or inquiries. This was highly inconvenient and added unnecessary complications to our stay. Moreover, the overall attitude of the staff was rude and unwelcoming. Their lack of professionalism and hospitality greatly diminished the experience and left me feeling unwelcome as a guest. Unfortunately, I cannot recommend this hotel based on my personal encounter and am genuinely confused as to how this is considered a 5 star hotel.”

Carrer del Duc, 15, Ciutat Vella, 08002 Barcelona, Spain

“The hotel staff were friendly and helpful. The restaurant and roof top bar serve good breakfast and drinks/tapas with excellent views. The room size is adequate and space is well used. The bed is comfortable. The location is convenient and we were able to walk to many sightseeing spots.”

Carrer de Sant Sever, 5, Ciutat Vella, 08002 Barcelona, Spain

“Had the best time at hotel Neri, during our vacation in Barcelona. The staff were incredibly kind and helpful. The room was clean and very comfortable. We enjoyed a few meals and drinks at the A restaurant - wonderful experience. Thomas, was kind, fund and resourceful! We will def be returning. 😍”

Av. del Litoral, 10, Ciutat Vella, 08005 Barcelona, Spain

“I stayed in this lovely hotel for 2 nights in January, the hotel is lovely and the staff make you feel genuinely welcome. It was my partners birthday and our room was upgraded to one with a sea view and balcony (still warm enough to sit out even in January ) but they also delivered a birthday cake. We had a lovely stay and enjoyed everything about the hotel including breakfast. I travel alot and it is rare to find such hospitality, often it can feel that the staff are looking after the hotel rather than you - but here I felt that I was being looked after.”

C/ del Rosselló, 265, L'Eixample, 08008 Barcelona, Spain

“I went to the Roff Top Hotel with some friends and the truth is that we loved it! It has super good views, super good cocktails and very friendly staff. We will return for sure!!”

Rambla de Catalunya, 104, Eixample, 08008 Barcelona, Spain

“Lovely boutique hotel. Have stayed in three room types, all very nice. Amenities are also good. Staff is excellent. They are always gracious, professional, & attentive. The restaurant has delicious food & the staff is lovely. The hotel staff have been extremely helpful (without hesitation) after I checked out. They found & returned by courier my missing passport & provided insurance documentation as needed. Excellent location for touring about, but the rooms are very quiet. I would definitely stay there again & highly recommend Hotel Casa Sagnier.”

La Rambla, 105, Ciutat Vella, 08002 Barcelona, Spain

“More a 4 star hotel than 5 stars - expensive for what you get. Mattress and bed sheets not five stars. Suite a bit small, small shower. Attentive welcome service. No overnight top up of coffee pods. Great location but can be noisy overnight on La Rambla street side”