Top 5 Apartment building in Bexar County

12803 West Ave, San Antonio, TX 78216, United States

“The best place I had live in San Antonio! Amber was amazing since day 1. The moving process was easy and smooth. The apartment complex is always clean and if you have a maintainance order they fix it right away.”

6215 Via La Cantera, San Antonio, TX 78256, United States

“Location is perfect but beware! Currently, not much works. Gas has been off for 6 weeks. No jacuzzi, grills, or fire pits work. Golf simulator is not working. Garage is not secure, lots of break ins and thefts. Doors that should be accessible to only residents are broken and anyone can walk in. Hole in the garage floor where concrete can drop onto 1st floor is only covered by plywood. Don’t let the leasing areas cleanliness fool you, it’s the only area that is maintained consistently. Management was informed about this over 6 weeks ago. Security is a joke! ZRS management is friendly but for whatever reason can’t get anything done. Staff is friendly but selling you a lemon! Maybe a google review will help because constantly sending emails has not. It’s a shame because this place should be immaculate!”

3231 N Loop 1604 W, San Antonio, TX 78257, United States

“Love the place and Megan in the office is super helpful! The only con I've found here is some of the streetlights at night constantly flash instead of just staying on. Update: They decided to almost double the price of the valet trash. To "ensure continued reliability and quality of service". It's not that great of a service honestly. The trashcans are so small you can't really fit more that one trashbag and if you put the bag beside the can because it won't fit, you get a call from the front office so they can tell you that if you do it again they'll fine you. So the trash service I already pay for is incapable of picking up more than one bag.”

16631 Vance Jackson Rd, San Antonio, TX 78257, United States

“What a beautiful apartment complex!! The pool looks amazing and well Kept. Staff is always so friendly. Maintenance is top notch I have interacted with Art and he is always so proactive which I love!! He has taught me so much about saving energy. He also taught me how important it is to change my filters which I have to admit I was really bad at it because I didn’t understand the importance of it. You have such a wonderful team!”

17239 Shavano Rnch Rd Dr, San Antonio, TX 78257, United States

“I moved in here because of course looks won me over, let me start with the fact I have two service animals and I have them registered even have the letters from the veterans administration. I have spoken to people in their office over the phone before moving in about them being service animals even mentioned in my emails but because “I didn’t give them the paper work” on time I was charged a fee PER dog for having “unlisted animals” in my apartment. Legally this can’t be done I already spoke with a lawyer. I can’t remember her name but the one that charged me the pet fee only removed one after showing her the paper work on my service animals.(which by law you still have to remove them both) This isn’t a place you want to deal with if something comes up even if you’re coming in a good passive tone they really don’t try to help you. Second maintenance was horrible I work from home and my mothers always home whenever I had put in a work order it would always be put as resolved when no one ever came to the door and knocked. My service animals would’ve barked if that was the case but it wasn’t until I emailed everyone listed on the portal that someone actually showed up. This work order was put 3x in a period of 4 months it literally took the maintenance guy 10 minutes when he finally showed up. Third I paid a $788 deposit prior to moving that should cover fees after I left I knew there was some damage like paint and covering holes in the wall(nail size) but nothing to exceed the amount of the deposit, I got hit with an email saying I owe $747. When I called the office that collects the payments for an explanation and why my deposit didn’t cover that they said “it was already applied this is what’s left over, you’d have to email the message back to get an explanation” I’ve emailed asking for a full ledger of expenses with no response even called the apartment complex and the phone is always either wrong or the machine gives you the runaround. (I got receipts photos and phone logs) Cleaning up your apartment after leaving is a joke they’re still going to charge you cleaning fees. Some of the charges make no sense at all! Including sewage charges when their included in rent ? Fourth I loved the pool area until I came across these people that don’t even live in our apartment complex they’re always there trashing the place up making it so uncomfortable to be around. I didn’t pay for all these commodities just for people that don’t even live there to make it their own and bring people that don’t live there either. I had an experience with my 9 year old niece where one of them intentionally blew smoke in her direction. Then they try to befriend new tenants so they have a name to give so they don’t get kicked out. So this has got to be the worst renters experience and I’ve lived by myself for the last 10 years and not once ever had to make a review like this. Alyssa and the other lady in the front were always helpful or tried their best I can’t speak on the ladies in the back I always got a different attitude.”