Top 5 Apartments in Duval County

5116 Gate Pkwy N, Jacksonville, FL 32256, United States

“I lived at this complex for over 2 years. The rent increases were ridiculous, but that I can deal with. The worst part was I had to clean the apartment when I moved in because it had disgusting, dusty, greasy mess all over the cabinets and fans. The blinds were broken and someone left contact paper in the cabinets in the kitchen, and I had to get a bug service to come out because there was small roaches all in the kitchen island. Then when I moved out, they charged ME for stuff that was broken when I moved in! They made sure to ding me for just enough stuff to keep my deposit ($200). $75 dollar charge for a small picture nail I missed on the wall! $30 to wipe out a sink that was just water stains. This place was cleaner than when I moved in but they made sure to keep my deposit and that has NEVER happened to me. If you move in, you better cover yourself and take pics of EVERYTHING. They don't care about residents at all.”

13504 Citicards Way, Jacksonville, FL 32258, United States

“I've been a resident at Cue Luxury Living Apartments since January 2023, and my experience has been nothing short of exceptional. Moving from out of state can be daunting, but the professionalism and support I received from Kali and the entire property team made it a breeze. Kali, in particular, was instrumental in guiding me through the entire process remotely. She provided attentive assistance, ensuring that everything was in place for my arrival. Upon reaching Cue, I was thrilled to find my apartment ready and the move-in process seamless. The staff here is more than welcoming, they are incredibly friendly and always eager to assist with any concerns. Kali's exceptional service stands out, as she went above and beyond to make me feel confident about choosing Cue as my new home. Her dedication truly deserves an extra star! Living at Cue Luxury Living Apartments has been an absolute delight. From the seamless move-in experience to the ongoing support and friendliness of the staff, this community has exceeded my expectations. I highly recommend Cue to anyone looking for a comfortable and welcoming place to call home.”

4674 Town Center Pkwy, Jacksonville, FL 32246, United States

“Living at Ravella has been an extraordinary experience, largely due to the incredible support and kindness shown by Brittney. From day one, Brittney has been a beacon of help and positivity, always ready to assist with anything we needed. Her approach to customer service is exemplary; she combines professionalism with a genuinely caring attitude. Whether it was addressing our queries, helping us navigate the amenities, or providing local insights, Brittney was always there with a smile and an effective solution. What truly sets Brittney apart is her dedication to creating a welcoming and supportive community. She goes above and beyond to ensure that residents feel at home. Her ability to anticipate our needs and her prompt response to any issues we faced made our time at Ravella stress-free and enjoyable. Brittney's exceptional service has significantly enhanced our living experience at Ravella. She is a true asset to the community, and her hard work and dedication deserve recognition. Thank you, Brittney, for making our stay at Ravella so memorable and pleasant!”

12585 Flagler Center Blvd, Jacksonville, FL 32258, United States

“I have been a resident here for over a year now and my experience here has been great. The grounds are well-maintained and the maintenance team is friendly and quick with repairs. The community is small which makes for a nice, quiet neighborhood. The staff in the office is really helpful and always attentive to your needs. I really like the layout of my apartment and having a private stairwell is awesome. Food trucks coming out the complex once week really helps when your working late and don't want to be bothered with cooking.”

4320 Sunbeam Rd, Jacksonville, FL 32257, United States

“I just completed the application process in November and I was approved for 2 bedroom 2 bath for my daughter and me. I haven't been offered a unit yet, as there are none yet available. Mia Warren is who helped me and she is fantastic! I can't wait to receive a unit. Hopefully it will be soon because our present living situation is hell, but I know that life's timing is up to a higher power. At least being approved for a unit is a glimmer of hope & a light at the end of what has been a very long & dark tunnel. Fingers crossed for good news soon! Many thanks to Miss Warren, for making the application process so smooth and easy!”

13444 Gran Bay Pkwy, Jacksonville, FL 32258, United States

“Gran bay has been a breath of fresh air. All of the units are remodeled exactly the same, you get the same level of quality. We toured two units before we saw ours before moving day and everything was identical. We’ve had nothing but friendly office people every time we’ve come in! Jenna was amazing. She responded to all of my emails within hours and made the leasing process flawless. They put you in their appointment book and make sure to have the time for you when you come in. The office staff here are such kind people, Thank you Jenna for making this such an awesome renting experience! I look forward to living here for this next year.”

9009 Western Lake Dr, Jacksonville, FL 32256, United States

“Bay Club has large spacious rooms with lots of storage and garage, a large gym and pool with kids play area and dog park.. The grounds are very clean and beautiful. The staff and maintenance crew are professional and friendly they always take care of any issues or concerns. I love the APP it makes it easy to pay rent or request assistance or even call them. In my opinion Bay Club is the best place I have lived and you will love it too . Thank you Bay Club for everything you do….”

2610 Florida A1A, Atlantic Beach, FL 32233, United States

“To start with, they were late when they scheduled to give me my keys to move in and they showed a walk-in priority. On top of the disrespect, they didn't tell me using my card was going to cost more than 45$. I had no choice because by time they got back to give me the keys my bank was closed. After turning in the move in inspection papers, the management and maintenance has been gas lighting me about repairs. They say stuff like oh this place was made in the 80s and that appliance is probably as old as you are. They want me to text what needs repaired instead of using the online maintenance system but they still don't get it completed, they just hide the problems. They don't enforce keeping trash and trashcans where they are supposed to be and so there are giant roaches(palmetto bug) that will wander into your apartment and it's not your fault cause your stuff is clean and the neighbors are attracting them: This is preventable! My apartment was nasty dirty when I moved in. If you need any reasonable accommodation you will have to fight with them verbally tooth and nail. It's like they keep you waiting(and suffering) so you give up. Renters with mobility issues are their last concern. They have steps that they failed to tell me about in the office. The management is doing a very poor job of making sure that the people that live here and visit are happy. The current manager can't be bothered to meet irl to discuss issues. I gave you many chances but yall just kept on with the"please leave a review" I told you multiple times that I wanted to wait until the issues are resolved but it seems like yall quit. I'm paying rent on time, what's your problem manager at 33east? I have called multiple times to "chat" and these issues haven't been resolved as of Nov 2023. *It's been almost year already and they haven't gotten my neighbor to follow the trash rules so he still keeps his trash outside every day and animals come and drag rotting food across the common areas. None of the previous problems have been resolved. The irrigation smells like sewage and so does the bathrooms even if you clean with bleach. For most people living here is a lower quality of life or they are ignorant.”

8540 Homeplace Dr, Jacksonville, FL 32256, United States

“Lived here for a year, the front office are very nice folks. Kathleen is the kindest sweetest old lady that always was there to help. The build quality of the apartment such as the kitchen appliances cabinets etc is very cheaply built, but it’s livable I do recommend!”

11390 Square St, Jacksonville, FL 32256, United States

“Miranda is an exceptional leasing agent ! She has personality plus !! She is a natural. I felt right at home on day one . You cant teach people how to care & be professional It’s about customer care , not customer service with her. She represents The Menlo well . She is an Amazing . I would’ve went somewhere else if I didn't meet her. She is attentive to your every needs and is familiar with the services here. Thanks, Miranda ! Job well done !! Mrs. Taylor”

8876 A C Skinner Pkwy, Jacksonville, FL 32256, United States

“Current resident here. I'd suggest living at your local homeless shelter, maybe even a dumpster, before living here. When we moved in in June, our gates were broken. It took a triple homicide happening here in September for them to finally recognize the importance of safety and fix the gates. Again, we moved in in June and we still cannot properly hook up wifi in our apartment because JTB didn't actually run wiring through our walls. There appears to be an ethernet port in the wall, but when that's taken out, you'll find no one ever ran wiring. So definitely don't move here if you ever plan on needing/using wifi. Additionally, we had a broken washer/dryer unit when we moved in that shredded any and all clothing you put in it. After numerous work orders and hounding the office, we weren't given a new unit, but instead were told to bring all of our laundry to a different empty unit to use that washer/dryer. The dryer, as can be seen in the attached images, was COVERED in mold. This was an empty unit that JTB was prepared to rent out to some unfortunate person. After that event, we were given a "new" washer/dryer unit that was actually used and came from a different empty unit, and this washer/dryer was also broken and shredded our laundry the first time we used it. We did not get a new washer/dryer until October. Again, we moved in in June. The office will not respond to emails, the manager will not respond to emails, the regional manager also will not respond to emails. If you call or go into the office, rather than acquiring help, all you'll acquire is the incompetence and distasteful attitudes of the office staff. And be sure to wear shoes that are easy to clean if you ever plan on stepping outside your apartment, as dog poop isn't picked up by tenants here and it isn't reinforced by the staff whatsoever, which I'm sure comes as a true shock. Another thing you may have to look forward to at JTB is waking up to the lovely sight of bullet holes through multiple apartments and blood spatter from whatever activities occurred the night before, as can be seen in the attached photos. Again, I reiterate, please live anywhere except here.”

9455 103rd St, Jacksonville, FL 32210, United States

“Lived here from November 2021-December 2022. I was active duty military and only moved here because of its proximity to base. 1) The office staff is almost exclusively Latino and they clear exhibit favoritism if you’re Latino too. 2) The property manager is rude and incompetent and too dumb to be doing her job. 3) The place is as falling apart. I had numerous maintenance issues from clogged drains, garbage disposals that didn’t work, and drawers that were falling apart. 4) Mold, Roaches and so much trash at the dumpster it’s insane. 5) The gates never worked and my neighbor got his car stolen because of poor security. 6) Terrible parking. 7) Small spaces that are outdated and certainly NOT luxury.”

995 Water St, Jacksonville, FL 32204, United States

“I haven’t had the chance to live here yet but the office staff were great with helping me get my application in and they helped me with any questions I had today.”

8433 Southside Blvd, Jacksonville, FL 32256, United States

“The community here at Antlers is peaceful and relaxing. The nature is what sold us on the property. The front desk was welcoming and inviting and helped us to start signing the same day we toured. Since moving in the front desk is responsive to maintenance requests and goes out of their way to ensure we have community event from food trucks to Halloween candy for the kids at the office.”