Top 5 Auto Detailing in Orange County

19161 Gothard St, Huntington Beach, CA 92648, United States

“This play should be reported to Better Business Bureau and investigated continuously until they are no longer in business I mean 50 years, family business enough is enough with the unhealthy, mentally ill, and well funded people that think they are mechanics, mechanically inclined and whatever else they have going on at this AAA Certified Repair facility. I was charged $450 for them to tell me that they'll investigate a coolant leak and failure to pass smog on 1994 Mercedes Benz S420 with only 102k. I came in there wanting an estimate for how much it will cost to fix whatever the problem was, I even provided smog test reports and the evidence of the obvious coolant leak. I told them that I was really not feeling well, I live pretty far away and it's a bit much for one day to deal with and they looked very very busy there. The car was towed into the back lot and I waited about 15-30 minutes talking to the young lady at the front desk and the mechanic there providing them both as much detailed information as possible. I was told I'll get an estimate and that on Saturday or Monday the car will be ready for me to pick up. This was on Friday the 8th of September 2023. Shortly after I left and was walking to the bus stop I received an email from them they did say they were going to send one. I did not approve any work and they started working on the car, well that's what Eric called it on Saturday evening after declining to release it to the same tow company that towed it in. On Friday I was told that I'll be getting a text on Saturday morning, I did not receive one call from this place or text like I was told, just emails demanding more and more money. Eric told me that the technician spent hours working on the car on Saturday morning. They literally forced me to pay this money and damaged few things on the vehicle both interior, exterior who knows what else. The car has to be sold now and it was a simple transfer of ownership process. And I was on the way there to do smog yet again after failing twice because the guy does not know about Mercedes Benz and drives the vehicles with the doors open on and off the Dyno, at the place where I tried to smog twice and it's obviously a smog only place, but that's another story and review. Get a diagnostic of the problem and hopefully fix it, if it's inexpensive. After what Gustafson Brothers Automotive called investigative work which I did not approve, they provided me yet another estimate, this time for almost $3000 which included parts that were recently replaced according to the previous owner that I'm still in contact with who is looking for supporting documents. I mean he had Mercedes Benz hoses on it that they're saying were original when they were just recently replaced, very hard to find parts. I've told not just the front desk young lady who has hard time communicating, concentrating, just working in general but also the technician Sean Leahy who I told numerous times that I need an estimate to how much it's going to cost look into the coolant leak that I developed without the car getting Hot, on Highway 1 after I pulled over less than 10 minutes driving from this place and failure to pass smog and I just left from USC Smog Test. Eric, the front desk lady whoever else just refused to release the vehicle unless I paid them. I mean I still feel like this mentally ill family business is still here threatening, harassing forcing me to give them money, talking about something they have no business doing, at my home, wow and it's Wednesday morning the 13th of September 2023. Please stay away from this place because I know I will. Who in their right mind will pay someone $450 for simple diagnostics I've never seen an estimate this high for diagnostics. Here it's called investigation, smog failure investigation over $300 just for that. Good luck there all Take care ok”

1601 Newport Blvd, Costa Mesa, CA 92627, United States

“Thank you for your help replacing my rear tire promptly and storing my bike for a few days. The staff followed up with me the next day after I picked my motorcycle to make sure everything was ok and that I was satisfied. Friendly atmosphere and very welcoming. I will be back and so will Max, Fyi: Dog friendly😁 …”

1275 Bristol St, Costa Mesa, CA 92626, United States

“When purchasing a car from this Audi dealership, we had the pleasure of working with Mike Q., Steve M., and Stacy G. They went far and beyond their role in providing us with the quality of care that went above any other dealership. Though we were not there to purchase a new Audi, or in fact, an Audi of any type, they were present, clear, and cut to the chase when it came to any questions that we had. Mike was extremely delightful to work with and was upfront and diligent with how he handled our purchase. He had answered any questions that we had about the car and the finances, and after a long 5-hour ordeal, testing all of our patience, he came down with an offer that was quite frankly a Hail Mary in what we had expected to pay. In the end, we felt extremely satisfied with the purchase, and we cannot thank Mike enough for leading and being there for us throughout this process. We also want to highlight Steve's comradery and going to bat with us in the finance department and with the banks. We also got to mention Stacy for giving us the know on this car. Overall, the experience was exceptional and refreshing in an industry where money remains such a vital point in many operations, which usually gives us a bad taste in our mouths. These gentlemen have certainly raised our expectations on how the car-buying process should work, and I'd honestly recommend this dealership and its no-nonsense fair pricing to anyone.”

26741 Rancho Pkwy, Lake Forest, CA 92630, United States

“Upon my arrival, Hawke came out and helped me replace my battery terminals and upgraded the functionality of my car. I felt so welcomed and taken care of. My car runs so much better now. Thanks, Hawke!!!”

1122 El Camino Real, Tustin, CA 92780, United States

“Went 4 the 1st time was good all was well! Did the self wash $6 for 10 min, seemed like others liked the auto wash. Just bring towel 2 dry and detail”