Top 5 Auto Repair in Ottawa

6 Cedarow Ct, Stittsville, ON K2S 1V6, Canada

“Went in to purchase a newer car, immediately greeted by Craig. Welcoming us to Canadian Auto Mall! My girlfriend and I explained to him what the needs and wants for the vehicle we wanted and he found us a Fully loaded Ford Edge. After a test drive, Craig had all the paperwork done up in a timely manner. We ended up getting the car 2 days later. Craig and Canadian Auto Mall are very efficient and customer oriented! This is the third car our family has purchased off Craig and Canadian Auto Mall. Definitely won’t hesitate to come back for a fourth.”

1456 Cyrville Rd, Gloucester, ON K1B 3L9, Canada

“This place is amazing. Great knowledgeable staff, service and products. Plus it's always less expensive to buy anything here.”

458 Montréal Rd, Ottawa, ON K1K 0V3, Canada

“Really bad service department. Phone calls aren't returned and the work isn't done on time. Our car was kept over night with no warning im advance. I would find another place to service your car.”

2045 Mer-Bleue Rd, Orléans, ON K4A 3T9, Canada

“Recently had my vehicle serviced again at Orleans Kia. Trustworthy. Friendly. Quick. Plus accurate estimates. Definitely would recommend (and will continue to use) for servicing. They even diagnosed and corrected an issue that someone else had incorrectly installed, and contacted that garage to inform them, gave me paperwork and that helped me get reimbursed for both! PS you can book appointment easily online. A++ Great group of professionals in the Service dept.”

4149 Strandherd Dr, Ottawa, ON K2J 6H8, Canada

“Had a great experience taking my car into the service department this week! Special thank you to Jeremy-his professionalism and expertise stood out. He diagnosed and fixed the issue promptly, and the service was reasonably priced. The staff was friendly, and they communicated clearly throughout the process. I highly recommend Jeremy and the team at Myers Barrhaven Volkswagen for their top-notch service and customer satisfaction!”

7628 Flewellyn Rd, Stittsville, ON K2S 1B6, Canada

“Excellent company, couldn’t be happier with my experience! Karim was extremely professional and courteous. We had an old RV on our lot that needed to be removed and I was dreading dealing with this step. Not only were they pleasant to deal with, they picked it up within 24 hours and both the office and driver stayed in touch about their ETA, which isn’t always easy as we live out in the sticks. Will definitely use them again and cannot recommend enough!”

435 McArthur Ave, 895 May St, Ottawa, ON K1K 1G5, Canada

“Bought my 2020 RX 350 CPO. Buying experience was great however I am disappointed my first service visit. Scheduled for a dashboard noise diagnosis and also the engine oil sign needed to reset as it was changed 10k ago. When I dropped off my car the service rep wanted to do a Inspection(Service 3) which I corrected by saying just needed to reset oil change message. To my utter surprise I was billed $95.99 for the visual inspection. I wished I had read the document before I signed. This was a case of miscommunication with the customer or just could be simply trying to over sale the stuff that I don’t need. I hope the service department be more straightforward with their customer. Update: Alisabelle reached out to me regarding the miscommunication. She listened to what happened that day patiently to rectify this issue. After a good discussion, we came to an agreement of getting a free oil change on my next service visit. Also, Bel Air will take another look to the dashboard noise problem in January. Not only this, I addressed all my little concerns with the car and my future service needs. She will work on them. Bottom line is, this how a legitimate business should be run and earn customer satisfaction. I appreciate this approach; hence, a 5 star!”

3788 Prince of Wales Dr, Ottawa, ON K2C 3H1, Canada

“I had been toying with the idea of buying a new car for a few months. So when car research turned into test drives, Peter Moore at Surgenor was available to keep me company while I took out my top pick, a GMC Acadia. Wouldn’t you know, they had the exact model in the lot that met all my requirements and it was even in the colour I was looking for! Peter made me a deal on my trade in I couldn’t refuse and 3 days later I had the car in my driveway and 2 days after that, my dogs started getting rides again. Peter thank you for your excellent customer service and listening to what I was looking for; to get me and my dogs back out adventuring.”

Off-Terminal)Ottawa International Airport, 2644 Leitrim Rd, Gloucester, ON K1T 3V3, Canada

“First rental had large rattling noise after the first day (suspect the heat shield for the muffler), followed by a check engine light coming in. Swapped it out halfway through the trip after speaking to 6+ people trying to explain the issue (only to be told repeatedly that windows and tires are not covered by them, even if this wasn’t the issue). Replacement car was fine, but during drop off they tried to charge me for a much higher km count than the actual — essentially claiming that I drove 1700km in less than 24 hours. Customer service and experience overall is pretty butt. Landed with these guys through my normal portal but won’t be using them or the agency again. Stick to enterprise/budget etc. You’ll pay basically the same price, but you won’t have to top off wiper fluid in the middle of winter. (No winter tires on either car).”

1439 Youville Dr unit #8, Orléans, ON K1C 4M8, Canada

“The staff at Extreme Auto Care are amazing. The first thing they do is LISTEN to customer goals and concerns. Things get busy and things can happen, but Extreme Auto Care doesn't try to hide behind their egos; they take ownership of situations and resolve any concerns. I brought my truck to get touched all over, and under a tight timeline, they got it done. I noticed a few areas of concern, but they were quickly retouched without argument. The day was hot and I imagine the technician was feeling the pressure; he and the other staff did great work overall!”