Top 5 Auto Repair in Middlesex County

196 Great Rd, Acton, MA 01720, United States

“I highly recommend McGovern Chrysler Jeep Dodge Ram Acton! Elizabeth was amazing.. so friendly, kind, and helpful. She made my leasing process so easy and seamless and I was in and out in no time! Obsessed with my new 2023 Jeep Compass! Go see Liz if you’re in the market for a new car!”

790 Pleasant St, Belmont, MA 02478, United States

“Based on the recent business I did with Cityside Subaru, I must say, the experience was outstanding from start to finish. The moment I walked in, I was greeted warmly by the staff, creating a welcoming atmosphere right away. What truly sets Cityside Subaru apart is their exceptional customer service. Every member of the team went above and beyond to make sure I had a positive experience. Their friendliness and willingness to assist created a pleasant environment that made me feel valued as a customer. Overall, I highly recommend Cityside Subaru for their top-notch service, knowledgeable staff, and commitment to customer satisfaction.”

653 Worcester Rd, Framingham, MA 01701, United States

“Wow, what a fantastic experience. My appointment was for 9:20AM, for the new Real ID. …”

86 River St, Arlington, MA 02474, United States

“Took my car in for an oil change. They pointed out some relatively urgent maintenance that needed to be done, and were kind enough to fit me in later that week to replace an unevenly worn-out tire and a tie rod, as well as doing an alignment. They also highlighted that the engine air filter needed replacement, which was an easy enough job for me to do on my own. However, once I got the part a couple weeks later and went to install it, I discovered that they had left the clasps undone on the engine air filter compartment, potentially allowing contaminants into the engine air intake. Luckily I discovered it relatively soon before any major travels, but this was a serious oversight which erodes my trust in this shop’s procedures, as this mistake could have led to serious engine issues (and might yet still, if I’m unlucky). I contacted the shop about it mid last week, and they said the owner would reach out to me, but I have yet to hear anything back.”

428 Maple St, Marlborough, MA 01752, United States

“My husband initially had an unsatisfactory experience with his first purchase with this dealership due to issues with the 2022 Ford F350. Once Mark the sales manager found out about his experience, he went above and beyond to make his experience a better one. Communicating with my husband, and trying to rectify the mechanical issues with the truck, and making sure my husband had a vehicle throughout the process. Although his original purchase could not be fixed, Mark made it his mission to have my husband satisfied. He helped my husband purchase a newer truck at an unbelievable price and would not let my husband leave without feeling confident in his purchase. Mark made my husband and I feel as if our concerns were valid and met. We are satisfied!! Thank you Mark! You truly went above and beyond!!”

1269 Lakeview Ave, Dracut, MA 01826, United States

“Do not get an inspection sticker there. They gave me a failed inspection sticker for a front end bushing. 3 weeks earlier I had it at a Cadillac dealership for an oil change and 14 point inspection in NH. Nothing wrong reported. Took it to the shop 3 weeks later and received failed inspection. Vehicle is under extended warranty, brought it back to a MA Cadillac dealer where I bought it. They found nothing wrong. I paid $35 for an inspection sticker.”

29 Mystic Ave, Medford, MA 02155, United States

“Please read this before going to have your car services at Grava Jeep in Medford. In all the years of bringing car to dealers this has to be the worse experience I ever had. This is the first and last time I bring my car there. I went in to have four tire replaced. Something that should have taken two hours at most took four and a half hours. I ended up paying an extra $487 Dollars because they said the aluminum caps had corrosion which does make since because I fill the air in the tire 2 weeks prior and use my finger to put them back on. (see picture) They made them tighter themselves. And after all the wait they said you are all set your car is outside and they gave me the keys. The tires had all this glum all over them (see picture) They told me the glue will come out if I take it to a car wash. Worse customer service I've seen. A total scam no doubt. If I can give them less than one star I would.”

409 Massachusetts Ave, Lexington, MA 02420, United States

“It has been fourteen years since I purchased my last truck, and I wasn't looking forward to high pressure sales people in a mega store environment. I felt really fortunate to have found Lexington Toyota where I experienced neither of these negative things. Instead, Jillian Hanley, my salesperson was friendly, knowledgeable and a great communicator. Calls were promptly returned and the deal was done quickly and seamlessly. Brent, who delivered the car to NH, was personable and helpful. I can't say enough about what a positive experience I had. Thanks to everyone at the dealership for delivering exceptional service which is so rare these days.”

331 Great Rd, Bedford, MA 01730, United States

“Irresponsible/dangerous Nice guys but after they finished and pulled my car out I saw the manager go to close my hood. He broke the (admittedly flimsy) hood prop but instead of trying to take a few seconds to reattach it he immediately just threw it loose into the compartment and closed the hood. This could be very dangerous if the metal prop touched the positive and negative leads on the battery. I took 20 seconds to fix it and I won’t be coming back ever. Very irresponsible and disrespectful. Also I didn’t get a new sticker 🤷‍♂️”