Automotive in New Jersey, United States

283 US-46, Parsippany-Troy Hills, NJ 07054, United States

“Kerry was very personable, we had great conversation. He was able to find the leak in my tires that 2 other shops couldn’t. He was able to take me in same day and repair same day, even on a very specific tire I needed. Zero wait time before it was on the lift. I felt comfortable with him working on my Tesla Model Y. Guys at the desk were great as well. I would come back. Pricy tire though… that’s Tesla though.”

65 NJ-17 suite a, Ramsey, NJ 07446, United States

“I had such a great expierence here! Norm one of the salesman helped me through the process of buying my first car. He did so much for me and made me be able afford my Acura TLX. Believe me I was having a hard time making the choice but Norm was more than understanding and patient. I would come here again in the future!”

299 South St, Freehold, NJ 07728, United States

“I had the absolute best experience I’ve ever had at a car dealership this past week at Freehold Subaru. I was in and out in no time at all, and the process was as painless as possible. My salesman, Carlos, was very personable and knowledgeable and helped answer any questions I had. The next time I’m in need of a new car, I definitely know where I’ll be going! Thank you to everyone at Freehold Subaru!”

959 US-206, Princeton, NJ 08540, United States

“Though the facilities / location, and the cars themselves are nice, our end-to-end experience at the Princeton Audi was quite poor - from the initial process of buying our car to the experience post-purchase. 1. On the day we initially went to pick up the car, which had required some repairs to be in a sellable condition, a part of the front bumper crumbled and fell off after prodding it with a finger. It then took another 2 weeks for it be repaired, during which the communication was not very clear on when it would be available. 2. A couple weeks after finally getting the car, we were informed that it needed to be recalled. The recall ticket had been opened before the car was sold to us and should have been disclosed as per law (the representative from Volkswagen group who contacted us initially about the recall also admitted that this should have happened). When we asked the dealership about what happened, our concerns were brushed off, which seems very callous considering we could have been driving around a car with a serious safety issue without our knowledge. 3. Finally, the customer service during the recall process was very poor - the person who contacted us from dealership was both aggressive and pressurizing. We were called by the dealership that the car was fixed and the person asked when we were available to pick it up and return the loaner. After informing the person that we couldn’t the next day but were available on the following days (the weekend), he responded in quite an aggressive tone: “how can you help me get this car back because we want to loan the car out for other people?”, making it sound like we were at fault. Considering we didn’t even want of course to have the car recalled in the first place, to put the responsibility on the customer for not being immediately available to return the loaner is such poor customer service and made us so uncomfortable. He then proceeded to say: “you will get a survey in a week and I NEED you to give me 5 stars rating for my customer service. Ok? You got that?”, which was audacious considering the situation. This whole experience has been disappointing.”

2261 NJ-70, Cherry Hill, NJ 08002, United States

“Amazing experience. Tony Watson, service advisor, worked some serious magic with the extensive repairs needed on my car. He was a great communicator, thorough, honest, friendly, and saved me a TON of money. I was so pleasantly surprised with the outcome. My car was immaculate, was a smoother ride, and all the problems were fixed better than I thought they would be. Would recommend without reservation. Tony is the best!”

585 NJ-17, Ramsey, NJ 07446, United States

“I had Chris the sales man and Adam the finance guy. They were both awesome and personable. They did what they could to make this a smooth process. They were patient. This was the best buying experience ever. The car itself fits just my style and Chris showed me the features test driving it, and he helped get it all set up after I purchased the vehicle. They listened to my concerns, and helped ease my anxiety. Their customer service made the whole purchase that much better. I went to other dealers, but this experience, was flawless! I am a very particular person, and I found this experience to be fantastic. Thanks guys for the professionalism, compassion, and humor!”

100 Avalon Blvd, Cape May Court House, NJ 08210, United States

“Ryan Fitzpatrick and the rest of the folks at Avalon Honda were all most helpful.”

1240 Bloomfield Ave, Fairfield, NJ 07004, United States

“Brian was extremely helpful, professional and friendly. He was able to do what the original dealer (Fette) did not want to take care of a recall, I am just waiting for some parts and my service call will be complete. Also they offer a pick up and delivery service, my car was brought back to me at my job, so convenient, practical and let’s not forget how special I felt having my car delivered:)”

343 South Avenue E, Westfield, NJ 07090, United States

“I visited this place three times over four years- brake job, tire install, and rotation with tire balancing. The brakes were the only job I didn't take a major issue with. After the tire install, there was a slow leak on one tire but I didn't make a fuss because I have an air compressor at home so I rationalized that it wasn't terribly inconvenient for me to just top off the air at home when needed. The last job, rotation and balancing, was half done. They never rotated my tires and I know that because of the slow leak. I never bothered calling them because they offer free rotations and thus never charged me for it. The balancing was done but the rotation wasn't. It doesn't make sense because they'd need to remove the tires to balance them anyway. Like the few negative reviews here, I don't dislike the place but I wouldn't ever want them to touch my car again. I lost all trust in this shop and I'd encourage anyone considering the place to shop around and check other garages. If you do end up having anything done, or have had recent work done, to double-check yourself that work because three services in a row have let me down in various ways.”

216 US-202, Flemington, NJ 08822, United States

“Just purchased our first electric car from Flemington BMW and I must say it was a great experience from start to finish. We were not 100% sure about going electric but our salesman Michael O’Conner was very informative and didn’t put any pressure on us to go that direction. However once we did, he tracked down the right car and was easily accessible through the whole process. Highly recommend Michael and Flemington BMW.”