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Top 2 Automotive in Somerset County
959 US-206, Princeton, NJ 08540, United States
“Though the facilities / location, and the cars themselves are nice, our end-to-end experience at the Princeton Audi was quite poor - from the initial process of buying our car to the experience post-purchase. 1. On the day we initially went to pick up the car, which had required some repairs to be in a sellable condition, a part of the front bumper crumbled and fell off after prodding it with a finger. It then took another 2 weeks for it be repaired, during which the communication was not very clear on when it would be available. 2. A couple weeks after finally getting the car, we were informed that it needed to be recalled. The recall ticket had been opened before the car was sold to us and should have been disclosed as per law (the representative from Volkswagen group who contacted us initially about the recall also admitted that this should have happened). When we asked the dealership about what happened, our concerns were brushed off, which seems very callous considering we could have been driving around a car with a serious safety issue without our knowledge. 3. Finally, the customer service during the recall process was very poor - the person who contacted us from dealership was both aggressive and pressurizing. We were called by the dealership that the car was fixed and the person asked when we were available to pick it up and return the loaner. After informing the person that we couldn’t the next day but were available on the following days (the weekend), he responded in quite an aggressive tone: “how can you help me get this car back because we want to loan the car out for other people?”, making it sound like we were at fault. Considering we didn’t even want of course to have the car recalled in the first place, to put the responsibility on the customer for not being immediately available to return the loaner is such poor customer service and made us so uncomfortable. He then proceeded to say: “you will get a survey in a week and I NEED you to give me 5 stars rating for my customer service. Ok? You got that?”, which was audacious considering the situation. This whole experience has been disappointing.”
185 US-202 #206, Bedminster, NJ 07921, United States
“The line can be long, there is a good reason. This is the only car wash nationwide that I’ve experienced where they use air guns to blow out the interior of your vehicle. I’ve tried other car washes, nothing compares. Their ceramic coating draws in higher end exotic vehicles. You never know what will be shown in the detail area. Like going to an auto show, you never know what’s going to be on display. Finally, this is a family, community driven business. This is not a faceless private equity owned car wash. Gus & Bucky’s owner and team always leaves me cleaner and shinier and they will leave you shinier and cleaner than when you pulled in.”
959 US-206, Princeton, NJ 08540, United States
185 US-202 #206, Bedminster, NJ 07921, United States
Automotive in Somerset County, New Jersey
In the heart of Somerset County, New Jersey with 2 spots, you'll find amazing Automotive, holding an impressive reviews with almost 16 reviews from people worldwide.
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Some of the popular Automotive in Somerset County, New Jersey that Credit cards are:
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Some of the highly rated Automotive in Somerset County, New Jersey include:
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