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Top 3 Automotive in Metropolitan City of Milan
Str. Robecco, 9, 20013 Magenta MI, Italy
“I purchased a Citroen C3 Cseries. I collected the vehicle on 05/29/2023; shortly afterwards, in the sunlight (the car was delivered to me in the shaded area adjacent to the dealership entrance), I noticed that the rear bumper had some visible marks (photo 1). The seller checked and found the presence of several marks at the left corner, center and top of the rear bumper and proceeded to "fix it in the workshop". I checked the maintenance operation and, by getting closer with the light of my cell phone and putting the car under the light, I noticed that the cover was opaque. When I ran my finger over it, I felt it was sticky and colored black (photos 2 and 3). I immediately sent an email to the seller. The following day I was contacted by the Service Manager and we agreed on the date to leave the car in the workshop. Upon collection, the Manager reported that the bumper had been repainted. On Sunday 25 June, while washing the car (washing with water and drying with a chamois cloth), I found that the bonnet had a small protrusion (photo 4). The next morning I called the dealer and spoke to the workshop. The employee advised me to bring the car so he could view and verify what it was. A receptionist and the Service Manager found that it was "a grain of dust or a foreign body" that had penetrated during the painting of the piece, which had therefore "been incorporated" by the layers. They claimed it was a manufacturing defect. I delivered the car on Wednesday 28 June: the vehicle only had this protrusion. The next day I collected the car and the Service Manager announced that they had filed and polished the bonnet. Mindful of the previous experience with the bumper, as soon as it left the workshop, I examined the bonnet under the sunlight and, with my father, we noticed that it had a small white spot (photo 5). I immediately reported this to the Service Manager, who told me that he couldn't do anything about it and that it was a stone and to go to their body shop to ask for clarification. We also pointed out that this speck seemed to be in correspondence with the ledge (now gone). I would like to point out that I delivered the car with only the protrusion on the bonnet and that there was no stain on that side, as claimed by the Service Manager. At the body shop I spoke to the receptionist and explained my case, also referring to the old repair, and showed her the bonnet. She herself confirmed that it was a stone and not the consequences of this intervention. My father and I reiterated that this sign was not present when the car was delivered to the workshop the previous day: the car had been delivered only with the protrusion. Not getting any information on the matter, I turned to my insurance body shop and asked for an opinion and feedback on what the Service Manager and the body shop Receptionist had stated. The body shop found that the "small white spot" was below the clear coat and, therefore, could not have been caused by a stone. It is not possible for it to cause damage only under the clearcoat layer, leaving the clearcoat itself intact and perfect. Rating: 1 for sincerity Assistance: 3 Today (26/07/2023), I have just concluded a phone call with Citroen Customer Service, after having had an exchange of emails and two other phone calls on 30 June. Only today I was told by telephone that, at my expense, I would have to go to any authorized Citroen dealer to have the vehicle diagnosed within 48 hours.”
Via Privata Eugenio Brizi, 2, 20139 Milano MI, Italy
“Nice venue. Modern and refined.”
Corso Venezia, 43, 20121 Milano MI, Italy
“Vignette Austria, Svizerra etc”
Str. Robecco, 9, 20013 Magenta MI, Italy
Via Privata Eugenio Brizi, 2, 20139 Milano MI, Italy
Corso Venezia, 43, 20121 Milano MI, Italy
Automotive in Metropolitan City of Milan, Lombardia
In the heart of Metropolitan City of Milan, Lombardia with 3 spots, you'll find amazing Automotive, holding an impressive reviews with almost 42 reviews from people worldwide.
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