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1611 Telegraph Ave Suite 1200, Oakland, CA 94612, United States
“I requested for a shower rod to be replaced in September upon a return from a 2 week trip because it had fallen from the bathroom shower walls after about 3.5 years of living there. I am not sure why it fell, but it did and i could not put it back up. Common wear and tear I assume. About 1 month later I was informed via email of a $177 charge that was never discussed with me upon my initial request- $40 for the shower rod and the remainder for the drop off/delivery fee. I could have bought one myself for $30 at Target had I known i would be charged. And then to be told about this charge about 1month later. Why not tell me it will cost X amount of dollars are you ok to proceed? Nope! Sneaky. I spoke to 7 different staff people about this with no resolution. Finally, I spoke to Charlotte who is allegedly the Resident Experience Manager who supposedly advocates for patients. I have lived there 3.5 years, never late on my rent, paid all the time during Covid years and this is how they treat me! So I am willing to walk away from this company who has poor customer service and treats me just like an address number that sends them monthly payment. No decency. Oh, and Charlotte never called me back, day 15 and waiting. Very disappointing resident experience and clearly a money-hungry and unappreciative PM and owner. I do not recommend this property management to anyone, they will not do you justice.”
1611 Telegraph Ave Suite 1200, Oakland, CA 94612, United States
Top 1 Construction company in Alameda County
In the heart of Alameda County, California with 1 spots, you'll find amazing Construction company, holding an impressive reviews with almost 8 reviews from people worldwide.
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