Top 5 Department Stores in Toronto

1798 Avenue Rd, North York, ON M5M 3Z1, Canada

“I made an appointment at Madeline’s today to shop for a dress for the church ceremony for my son’s wedding. I had a wonderful experience. Francesca was my personal assistant, and I was amazed how well she new what would look on me. She was very knowledgeable, great personality, and took her time with me. After many places I have been going to, I wish this was the first boutique I went to. Found my day dress. Very happy customer. Thank you Francesca for going above and beyond 🙏😊”

195 The Donway W, North York, ON M3C 0H6, Canada

“really appreciate the staff at this lawrence and don mill location which offers ample parking. Karen was most knowledgeable in assisting me selecting the proper bottle of champagne within my budget. she even gift wrapped it for me! i was totally impressed by her personal attention to detail and timely help offered to me. the store is well stocked and clean with professional staff. highly recommend.”

5 Joe Shuster Way, Toronto, ON M6K 0C7, Canada

“A great small Canadian Tire store, with inventory leaning towards the urban side, as befits its location. Very friendly and helpful staff - they've found things "out back" for me several times. And the store has clean, bright, accessible washrooms, too, which is a nice touch.”

50 Bloor St W, Toronto, ON M4W 3L8, Canada

“Couple of huge floors with various designer labels. Great deals for black Friday. Love the service provided to customers and the fragrances are the best! Definitely going back for one of those :)”

2311 Yonge St, Toronto, ON M4P 2C6, Canada

“Staff (Darcie) was super helpful and friendly. The store has a ton of options and staff took the time to help us navigate through it all. Highly recommend coming in.”

16 William Kitchen Rd #30, Scarborough, ON M1P 5B7, Canada

“I visit store on Sunday 19th November 2023 , it was a bad experience for the first time with me in your store . i have been purchasing for the last 18 years but never happened like this kind of customer service before .store located william Kitchen Road Scarborough. i was there around 2:31 pm. for return 1 item i was not satisfied but not used just open and bring it back open box with original packaging . your Clark 58109-EA auth by 56726-UR . an other your employer came besides counter, and she told me i have to pack back the item as i pick up . i said mam i bring everything with original packaging as mansion in your return policy and just open box so you can check everything is in packaging but she said you have to pack back . and her behavior was unacceptable, but i just said it's open box bcuz you can check . i work in many places and i never behave like this because we get training 10 customers behind 1 customer . some time customer wrong or their behavior not good, but we deal with them nicely, and after that, normally they say sorry because they were not happy for some reason. i noticed she was following when i was looking for other stuff in store. It's might be my misunderstanding, but i feel .i didn't ask her name or employer no its not my job .”

Shoppes of Alderwood, 811 Browns Line, Etobicoke, ON M8W 3V7, Canada

“Best place for ultra slim wire coat hangars”

1008 Danforth Ave, Toronto, ON M4J 1M2, Canada

“Found this spot on my visit in Toronto. Place is filled with figures to the ceiling which was wild lol. They also got plushies, keychains and gacha... small cool stuff. The place was small but I spent a good couple hours in there which felt like minutes. The people working there were cool and knew their stuff. Definitely will come back when I pass by Toronto again. Also got a figure of Liv from PGR shipped back to NYC and it arrived safely.”

176 Hampton Ave, Toronto, ON M4K 2Z1, Canada

“Absolutely the Best dark chocolate caramel clusters I have ever had and I have had a few…. Thank you”

3876 Bloor St W, Etobicoke, ON M9B 1L3, Canada

“If it’s hockey equipment you’re after, this is the place. For skates- look no further. Why? Great selection and excellent staff. I’ve sharpened skates here before, but haven’t purchased until now. These are the first pair of skates I’ve bought in over 50 years, finally willing to put away my vintage blades. The staff here ask all the right questions and then get right into it. Yea, I tried on several pairs, but the staff are super knowledgeable, helpful and friendly. Couldn’t ask for more when making this kind of purchase. Thank you Owen and Nick for helping me out. It’s much appreciated. 🌟 HIGHLY RECOMMENDED”

6620 Finch Ave W, Etobicoke, ON M9V 5H7, Canada

“15/10 would order again! I had the best experience with delivéry. The person at the store called to provide an update quickly after my order and they were so lovely to chat with. The delivery itself was seemless, they called to let me know they were on the way and again to let me know they'd arrived. Absolutely top notch service. Thank you so much!!!”

359 Queen St W, Toronto, ON M5V 2A4, Canada

“Ive started out with their crossbody bag and fell in love with the magnetic flap. Ended up getting the Lane Commuter backpack afterwards. Really nice bags with different varieties of styles. Staffs are great too, really helpful and they educate you on their products. Always loved just stopping in this store whenever I'm in town.”

736 Kipling Ave, Etobicoke, ON M8Z 5G5, Canada

“I bought the asp p16 baton from this store. Not only was it at the best price of all the stores I checked, it was delivered the next day! They also have some nice handcuffs at a very good price too. I'll definitely be buying from them next time I need new security equipment. To the owner and staff of this store, I'm very happy having done business with your team.”

148 Norfinch Dr, North York, ON M3N 1X8, Canada

“Hello everyone, I am a convenience store owner. I bought a slush machine in this store on July 20, 2022. I spent more than 5,200 on this slush machine. On July 8, 2023, one of the transmission shafts of the slush machine broke. Because the machine was still under warranty, I immediately wrote an email to the seller, and it took about 5 days for someone to come to repair it. The maintenance staff told me at that time that the other two transmissions The shaft broke immediately. I didn't believe him at the time. I thought it was impossible for a new machine to break down so quickly. However, what was also very shocking was that in early September, the other two drive shafts also broke. In late September, the drive shaft that was repaired for the first time broke again. At this point, all three drive shafts of the slush machine stopped working. To make matters worse, the slush machine also had problems with fluid leakage and squeaking noises So, I had to contact the seller again. Unfortunately, I wrote 5 emails in a row, and no one responded to me after more than 20 days. I have no choice but to find someone to repair it myself, but the repair cost is very high, about more than 2,000... The slush machine sold by the seller has serious quality problems. What makes me even more disappointed is that the seller is so disrespectful to customers. Responsible attitude. The purpose of sharing my experience with everyone is to prevent more people from being deceived. Thanks”

1900 Eglinton Ave E, Scarborough, ON M1L 2L8, Canada

“Went 2 days before Black Friday where I guess there was a sale going on in anticipation. The change rooms were all locked and not available to be used, I'm guessing to herd people through the store and have more flow of people with less dwell times. I did make a purchase but there was so much more I didn't buy because I didn't want to risk not being able to try it on. Be better guys.”

945 Eglinton Ave E, East York, ON M4G 4B5, Canada

“Great customer experience every time I've been at this location. Employees are friendly and helpful and seem to enjoy working with one another from what I've seen. Shout out to Minda especially for going the extra mile yesterday and helping me with a cancelled order. Thank you!”

690 Evans Ave., Etobicoke, ON M9C 1A1, Canada

“Updated: Feb.13th.2024 Matthew and the cashier whose name I forgot to grab were very helpful (Updated: Lindsey) They were looking for what seemed like a needle in a hay stack and never gave up. Ended up finding it & were great at communicating in between the long wait. 5 stars for sure! Also, note: Bike assembly costs $5 now (I think it's a fait charge. These guys are already understaffed to begin with) Original Post: MARLENE is a delightful person I just met at this Toy R Us location. Very helpful & very friendly! Thank you for time & energy Marlene!”

3443 St Clair Ave E, Scarborough, ON M1L 1W6, Canada

“Placed an order at 618 estime time estimated delivery was 750-810 and its 850 and still no order and when i called the store i was basically told i could cancel my order terrible service Now I see the owner has just put up a review in answer to my review and it’s lies!I was home from the time I placed my order. until it finally arrived at 910 and no delivery driver knocked on my door nor did I receive a text that he was actually at my door! I didn’t even get my order from Uber Eats because after I contacted the store via email the owner called me on the phone and asked what happened then he arranged for my order to be delivered directly from the store and it got here in 10 minutes!Wow!”

200 Windflower Gate, Woodbridge, ON L4L 9K8, Canada

“Terrible customer service supervisor Catherine D. Tried to return a toy bought a few weeks ago (bought 3, returning only this one because it was defective). Refund needed supervisor authorization, so a customer service rep tried to ping Catherine multiple times, but she refused to show up. After a long wait and 3-4 repeated calls, Catherine finally showed up. She said she couldn't refund because the toy was opened. Then I told her the reason for returning was that the toy was defective and without opening the package and test it, there would be no way to find out it was defective. She then reluctantly said in order to refund, she would need to test it herself to determine it was indeed defective. She then started to read the manual line by line while many customers were waiting behind. After waiting another 15 minutes, she still had not figured out how to test the toy. I explained to her that my small kids were waiting outside to go to lunch and I couldn't wait forever for her to test. I asked her how much longer she needed, she coldly said she didn't know but needed much longer and she couldn't give me a refund until she tested it. I told her I couldn't wait a whole day while my kids were starving. She finally said that she could only give me a gift card because she was not able to test it, in order to refund she needed hours to test it to confirm. I did not want to waste any more time with her, so I took the gift card and left. Catherine D used all the excuses and the tactic of wasting hours to not issue a refund. This is such a terrible and shameful customer service. I will never ever shop at any Toys"R"Us again and will advise all my family and friends to do the same.”

55 Woodbine Downs Blvd, Etobicoke, ON M9W 6N5, Canada

“I went to Mark’s yesterday in the morning. I received amazing customer service from an employee named Sarah. I needed help finding a pair of work shoes. Even though they were under renovation, she took the time and went out of her way to find the right shoe for me, and even directed me to other stores close by and gave me all their information. Overall great store.”