Sort
Filter
Map
Culloden Estate and Spa, 1 Cultra Station Rd, Holywood BT18 0AU, United Kingdom
“We were really looking forward to a meal here this evening. I went for a curry as I was told it was a smooth sauce when I asked as I don’t like onions. It came out with onions and veg. My partner swapped his meal with me as we waited the guts of 20 minutes before a server came to our table to see if everything was ok for us, when he eventually did, we explained that we were disappointed with our food as we were told the sauce was smooth and it wasn’t. As I was speaking, mid conversation he turned and walked away. We were that confused at what just happened we presumed maybe he was going to get the manager. No, he just walked away from us mid sentence and never returned. No one came near us the remainder of the time we were there, to offer drinks, dessert or even to lift our plates. It got to the point we just went up to the til to pay. We planned on staying here the rest of the night for drinks but the mood was ruined by the complete lack of decent customer service and especially for the price of everything. It was probably the worst experience we have had in a while and we were very disappointed. I did express this to the manager when we were at the til and our meals were taken off. This was a nice gesture but it wasn’t the point. We were out to spend money and wanted to stay longer for drinks but we couldn’t wait to leave the place in the end up. I wouldn’t recommend this place to anyone thinking about having a nice evening meal. Absolutely shocking customer service. Not sure how a restaurant can lack such common manners and charge the prices that they do.”
Culloden Estate and Spa, 1 Cultra Station Rd, Holywood BT18 0AU, United Kingdom
Top 1 Hotel in Ards and North Down
In the heart of Ards and North Down, Northern Ireland with 1 spots, you'll find amazing Hotel, holding an impressive reviews with almost 10 reviews from people worldwide.
-
Some of the highly rated Hotel in Ards and North Down, Northern Ireland include:
-
Some of the cheapest spots for Hotel in Ards and North Down, Northern Ireland:
Filter By
