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378 MA-6A, East Sandwich, MA 02537, United States
“OMG! This was the worst experience my wife and I EVER had with customer service and property. Firstly, upon driving into the establishment it looked like a set from a horror movie! We still went inside because you can't judge a book by the cover. Immediately I knew from the demeanor of the desk clerk (aka the owner) this was not going to be pleasant. The attitude was horrendous! We accepted it, maybe he was having a bad day. We checked in, hit the key and headed to the room. Upon entering the room we knew right away it wasn't the room we booked on Expedia! It was smaller, missing furniture the photos showed and was run down nasty. Headed back to the front desk with the key in hand and demanded the room we paid for... Mister Front Desk (aka the owner) says this is all we have left! I said it's not the room we booked! He turned and said "oh well, it's all we have left". Now we are getting upset. He had no care in the world about our feelings about the room. I said to him you are a bad business manager and he replied "yup"!! Now I'm really furious and demand a refund. He was so happy to shrug us off because all his units were rentals!! The place is a rental complex! I'm guessing it's section 8 people and locals living there. This place is ridiculous and should not be labeled a hotel. It's an apartment complex! DO NOT EVEN THINK ABOUT BOOKING HERE!!! PLEASE. I never in my life wanted to hit a person so bad before until I met this owner. STAY AWAY!!!”
378 MA-6A, East Sandwich, MA 02537, United States
Top 1 Hotel in Sandwich
In the heart of Sandwich, Barnstable County with 1 spots, you'll find amazing Hotel, holding an impressive reviews with almost 0 reviews from people worldwide.
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