Hotels in Jelenia Gora, Lower Silesian Voivodeship

Konstytucji 3-ego Maja 77/77B, 58-540 Karpacz, Poland

“So nice and modern hotel.Absolutely perfect holiday. Very pleasant staff, excellent kitchen, beautiful large rooms, amazing wellness. Just the perfect place to relax 👌And dogs friendy ❤️”

Olimpijska 2, 58-540 Karpacz, Poland

“Lovely clean Hotel with friendly Staff. We stayed 3 nights and used the Spa facilities. The Jacuzzi and Sauna are particularly nice. Food-wise the prices are average, but the food we had was better than the 3 Stars would suggest. Skiing lift is a short drive away and you can even walk it if you wish. It's also very close to a local shop Zapka and Petrol Station.”

Zamkowa 3, 58-573 Piechowice, Poland

“We staid there over new years and had booked a package deal for two adults. The hotel is situated in a beautiful countryside and consists out of an old bit well refurbished house plus a wing with new and modern apartment like rooms. Our room was in the old part of the hotel. Pro: very cool scenery and good amenities such as a indoor pool, gym, sauna etc. Very aesthetic mix between modern renovated parts as well as historical elements of the building. Food was good. Package deal offered participating in buffets and one 5 course meal. Con: Cleanliness of some areas was sub-standard for a 5 star hotel. Sauna area, in particular showers were dirty. Pool area and changing rooms were also lacking of service (cleanliness of floors and furniture, also used towels). Maintenance: The hotel had been renovated at great expenses but maintenance is sub standard for a 5 star hotel. Ceiling shower in pool area not working. Dining room, floor windows broken and scratched. Some chairs also scratched with paint coming off. Spa area, radiators full of crumbling rust. Door sealing not functional to outside area. Service: Generally speaking the service was OK but for a 5 star hotel a bit sub standard. One would expect guests to more looked after by e.g. a more open communication. Ask if things are OK, or if anything is needed would be expected. A big no no is the free water. Please consider options for water such as sparkling water and replace old water in good time (the taste of water with lemons bathing in there for hours is a disgrace). Staff speaks not good English and only little German. Please focus on training team members on customer experience more and work on maintenance and cleanliness then a 5 star rating should be doable!”

Bedřichov 106, 543 51 Špindlerův Mlýn, Czechia

“Very nice four star hotel with mostly great value. Wonderful service,l and great staff in all departments (not obvious in Czech Republic) . Would give it four and half star review if was possible. Would not atay here in summer - no AC, and even in fall weather room got a little stuffy on sunny days. Great facilities, though some are really overpriced (like tennis), and others just an ok value (like massages). But others are free (heated pool, gym, whirlpool tubs), and facilities are open late until 2130, and a la carte restaurant until 2300, which is great! A la carte restaurant has great menu, and many of the dishes (though not all) are very very well prepared, and prices are great considering quality and level of hotel (and alcohol prices are great by any measure). Main dining room is just ok, and particularly annoying was that clean up starts before closing time, which is really unpleasent if you like to eat late breakfast/ dinner. Alao annoying was that even basic drinks are not included in price of dining room dinner. Tap water in the room was great and we used that rather than paying for same water in restaurants. Rooms are spacious, and clean, and are serviced daily, including new bathrobes and slippers daily if you want. The one we were in was a little outdated, but nothing really wrong. Bathtub was really deep which made it hard to use for both elderly and young family memebers. It is worth contacting hotel directly if youre a family because they have some creative family rooms (like separate bedroom plus main room with 3-4 singles and a large hallway with seperate bath and toilet). We stayed in the fall off-season, so cannot say anything about it as skeeing hotel.”

Obrońców Pokoju 4, 58-540 Karpacz, Poland

“We had the opportunity to stay here with my girlfriend for a few days and were dissatisfied with the service. From the very beginning, the reservation was made for one person, but then I changed the reservation for 2 people over the phone (the difference in price was promised to be very minimal). However, upon arrival, it turned out that the price was twice as much as expected. When I tried to clarify this situation with the hotel manager (her name is Anna), she did not speak English or pretended not to. I have great doubts about her competence and the reasons why she is there at all. Drogi kierowniku. Jeśli interesuje Cię los tego hotelu i czytasz opinie, staraj się porozumiewać po angielsku.”

Staniszów 100, 58-500 Jelenia Góra, Poland

“This time, while being in Sudety, my husband and I decided to stay in Pałac Staniszów (Staniszów 100). |Personally, I felt disappointed. In my view, the palace hasn’t been renovated properly. There’s a lot of talk of how brilliant the …”

Kilińskiego 15b, 58-580 Szklarska Poręba, Poland

“I recently had the pleasure of staying at the Platinum Apartments and I must say, it was a delightful experience. From the moment we arrived, we were greeted with a beautiful hotel in a prime location. We had room k206 slightly far away from the reception but big plus was that area was really quiet and nearby from the center. Their Italian restaurant, Piatti, offered delicious meals that satisfied our taste buds. Also very nice approach to kids! One of the highlights of our stay was the special attention given to the children. The hotel had a plethora of features that catered to their needs and ensured they had a memorable time. The only minor drawback was that the multifunctional room lacked a bar or beverage options, but considering the overall experience, it did not overshadow the positive aspects. The service at Platinum Apartments was top-notch. The staff members were friendly and proactive, going above and beyond to ensure our satisfaction. I would like to specifically mention a blonde lady whose name I unfortunately forgot. She was instrumental in extending our reservation, which was initially booked through a third-party platform, for an extra night. Not only did she secure the same suite for us, but she also arranged for a late check-out to accommodate our schedule. Another staff member who deserves recognition is Sophia/Sofia. She assisted us with transportation services from Sklarzska Poruba to Prague and her professionalism and excellence were evident throughout the entire process. Overall, our stay at Platinum Apartments was nothing short of amazing. Our twins had a truly memorable experience, thanks to the thoughtful facilities and exceptional service provided by the hotel staff. We highly recommend this hotel to anyone looking for a beautiful location, great facilities, and outstanding service. PS: I am working in five stars hotel in Mandarin Oriental Prague as a concierge, therefore: You are always welcome if you need any advice when you’ll visiting our historical city of Prague!!”

Grzybowa 7, 58-540 Karpacz, Poland

“Great location between center of Karpacz and entrance to the Karkonowski National Park. The dining room, corridor and terrace are decorated in a retro mountain style, but toilets, bathrooms and a kitchen are modern and tiled. In the kitchen there are two fridges, two ovens, two kettles, two sinks, a lot of kitchen accessories such as cutlery, plates, bowls, cups, ladles, graters etc. Everywhere clean, staff is very kind and helpful. A great place for people looking for budget accommodation before going to the mountains. I'm honestly recommend.”

Ogrodnicza 8, 58-540 Karpacz, Poland

“The room interior is not something that is on their photos: no carpet, tasteless interior ginger furniture, curtains are dirty and not blackout. Staff are very very very friendly and polite, except the lady on the reception with 90s makeup. The territory is gorgeous: geeeeeen, with lots of flowers, citrus trees. The bed mattress is comfortable and big (180 cm width), clean and fresh linens. Would be great if the hotel be eco: please get rid from one-time plastic bottles and soap bars - integrate refill dispensers for liquid products. The breakfast: minimum amount of coocked dishes, but quite good coffee.”

Podgórze 55, 58-530 Kowary, Poland

“Beautiful location in the middle of nature.|Unfortunately the hotel does not heat rooms and keeps temperature so low that you freeze. Food, especially cold meats were often not fresh and sometimes even smelling bad. |The hotel workers …”