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417 N Jefferson St, Sheridan, WY 82801, United States
“The facility itself is very nice. Living in a small community outside of Sheridan which has a much smaller gym (and no pool for the children) that membership includes a membership to this facility. However one of the elderly staff members (Diane) treated us like we are NOT paying member’s we wanted the convenience of a card so we don’t hold up the massive line that forms around the time the pool opens and Diane was very rude and adamant that “tongue river memberships are only ALLOWED to use our facility, not have access to a key card” when the prior week a much kinder employee, Told my then 7 year old that when she turns 8 the following week she could FINALLY have a “Big girl key card”. She was so looking forward to it. Then Diane made us feel like we were trying to take advantage of them or rob them of something, by simply requesting a card to zap? it’s very confusing and she was very rude. It’s always a displeasure to see her at the front desk. Upon further research, Diane has worked at the Y for a very long time and that explains why she can be rude without repercussions to customers and to the other staff(who are very pleasant) she has a very heavy superior complex. She was in a high up behind the scenes position for about 12 years. She should go back to that or RETIRE. Customer service is NOT for her. She makes the people who normally work the front desk scared to breathe wrong. Not a very welcoming environment.”
417 N Jefferson St, Sheridan, WY 82801, United States
Top 1 Indoor Playcentre in Wyoming
In the heart of Wyoming, United States with 1 spots, you'll find amazing Indoor Playcentre, holding an impressive reviews with almost 8 reviews from people worldwide.
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