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SS287, 96017 Noto SR, Italy
“The hotel - the entire property, the rooms, the grounds, the pool and surrounding scenery are breathtaking. However, my husband and I had the misfortune of booking a wedding here June of 2020 and it was the most heart-wrenching, terrible, compassionate-less experience one could have imagined. Obviously the entire world and the business were going through lots of chaos and everyone was terrified of COVID and dealing with real health risks. We understood this and were willing to work with whatever we could salvage from the scenario given the hardships felt on all sides. However, over the course of two years and numerous back and forth with rescheduling and then finally needing to cancel due to immense travel restrictions in 2021, this hotel treated us with such little respect. They refused to offer us even a portion of our deposit back nor did they even offer to give back a portion of our deposit as a stay credit, even in the off-season. We lost about 20K euros from the deposit and absolutely nothing back. I feel compelled to write this now, even after all these years as I feel those who are looking at this hotel as a venue should be warned. I see natural disasters (severe weather, fires) and unplanned scenarios unfortunately continuing to unfold and want future couples to know how this hotel will treat you should that ever happen to anyone else.”
Top 1 Lodge in Noto
In the heart of Noto, Syracuse with 1 spots, you'll find amazing Lodge, holding an impressive reviews with almost 0 reviews from people worldwide.
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Highly Searched in Noto, Syracuse, Sicilia, Italy
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