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![The Exchange Sacramento, Curio Collection By Hilton](https://static.where-e.com/United_States/California/Sacramento_County/The-Exchange-Sacramento-Curio-Collection-By-Hilton_bae770b011ffe508e7be4daeeae92219.jpg)
1006 4th St, Sacramento, CA 95814, United States
“Excellent location. Horribly unkind, uncaring staff who most certainly do not represent the hotel well. From the dismissive valet staff (a young lady & a gentleman working Friday eve) who refused to answer a patron's question and ignored them for 15 minutes, to the unfriendly, unwelcoming front of house staff who could not have been more unhelpful during my visit, this is a beautiful property in a prime location whose management need to call an all-staff meeting to remind employees that they work in HOSPITALITY. Kindness, understanding, and a smile go a long way in letting guests know you're happy they chose your property with so many others on offer. Please do better, it's a shame with how stunning the hotel is that the service isn't just as awesome.”
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