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590 Ava Ct, Sanford, FL 32771, United States
“Stayed here night before cruise. Ample parking. Checked in with Robert in less than 5 minutes. King suite was very nice (comfortable bed, hot nice shower). Breakfast was better than most hotels breakfast. Location had restaurants, shopping, and retail opportunities. Robert’s and Emily’s personalities sealed it as a 5 star experience.”
1437 Rinehart Rd, Sanford, FL 32771, United States
“On 02/01/24, I booked a reservation to the Extended Stay America Premier Suites Orlando Sanford through Expedia and paid for a room at the hotel on 02/14/24-02/15/24. I arrived at the hotel on 02/14/24 around 7:00pm and was greeted by the front desk attendant, Abby O. I told Abby about my reservation and the confirmation number but she said she didn’t see my name and the confirmation number was to another guest. I showed her my receipt and she asked to see my bank statements because she alleged I could have canceled the charge. As you can imagine, asking to see a guest’s bank statements to prove they paid for a hotel after they’ve showed them the receipt is very unprofessional. Regardless, I drove multiple hours for a business meeting and needed a room so I showed her my credit card statement showing her I didn’t cancel the payment. She proceeded to call someone and speak Tagalog. She then got off the phone and said there must be a glitch in the system and can’t do anything. When I asked her for another room she said the hotel was full. She then declined ever asking to see my bank statement when another guest at the front desk commented how unprofessional she was and that I needed to call management. When I asked for Abby’s full name for the complaint, she got offended and said she would only say her last name is O. One of the managers called me the next day after sending her an email, which is the only reason I gave a two star instead of a one star review. The manager was very apologetic and agreed Abby O was unprofessional with her conduct with customers. My experience was terrible with the front desk staff and I was forced to scramble for last minute sleeping accommodations but the manager was understanding and apologetic.”
590 Ava Ct, Sanford, FL 32771, United States
1437 Rinehart Rd, Sanford, FL 32771, United States
Top 2 Motel in Seminole County
In the heart of Seminole County, Florida with 2 spots, you'll find amazing Motel, holding an impressive reviews with almost 17 reviews from people worldwide.
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