Top 3 Pet Stores in New Hampshire

290 S Broadway, Salem, NH 03079, United States

“Great staff that seem to like their job. We have been using them the past year since we have gotten our puppy, Chester. I like the fact they have his medical records on file we do a lot of traveling so it's nice to have. They text me when he is needed for anyting. The staff doesn't seem to push any items that are not recommended. They asked if you need anything and want to hear your feedback on any questions you may have.”

105 NH-101A #18, Amherst, NH 03031, United States

“Shady company that doesn't stand behind their products. I ordered a wheelchair for my dog in Feb 2023. In July, one of the buckle clasps broke on the harness. I should note that the clasp fits poorly over the aluminum struts on the chair - a clear design flaw that they didn't address prior to production. I called Walkin pets, waited on hold with 2 people in the queue for nearly a 1/2 hour. The representative seemed nice enough until she told me it would be $40 to replace the harness. I told her that it was clearly a material defect with the plastic on the clasp (I'm a mechanical engineer) but no use - she was unapologetic that I needed to pay up. She even offered to sell me expensive expedited shipping (LOL - thanks!). Throughout this entire process, I was also continually asked to purchase upgrade items to my chair. Irritating as I just wanted a remedy to my broken harness. She would not yield on this so I mentioned that I was going to leave a poor review for their quality and customer service. In response she just hung up on me. I didn't yell or become irate - I only expressed that I was disappointed at their unwillingness to stand behind the quality of their expensive chairs, Pretty disrespectful to just hang up, but reading other comments/reviews it appears this place is only interested in separating you from as much money as possible and won't help you if you have a problem. So not only do they make a poor quality product, they disrespect you and make you pay more $$ just to keep their poorly designed product functioning. If you find an alternative, I suggest you go with it. These guys are the kind of company that you want to avoid.”

90 Hanover St, Lebanon, NH 03766, United States

“This place is really great. The lady was so kind. She spent a lot of time with us as we decided on our new pet. She told us about each guinea pig's personality. She taught my daughter how to hold them. She gave advice on feeding them. She even loved on the guinea pigs before we took them home. I feel great knowing our pets were well loved while they were there. Great place to buy from. You know they are well taken care of. My guinea pig was a pet that was surrendered. I love that about Steve's also! Their prices are fair too. Over all it was the best experience I've ever had at a pet store.”