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5101 Langston Blvd., Arlington, VA 22207, United States
“I have a been a customer/patient of Preston’s for over a year. I didn’t have a lot of options for compounding pharmacies in Arlington. Staying local is important for me, but it quickly became obvious that Preston’s is poorly run. I have often waited for my prescription, sometimes days. The back counter is always chaotic and not particularly friendly. Plenty of staff but a lack of expertise. The first question is always “have you been helped”. I watched 7 people wait for over 30 minutes for their order while I waited for an hour for a prescription I was notified was ready. I counted at least 8 different people working and nobody got their medication in a timely manner. The technology is antiquated, their filing system is a mess, and the staff is disorganized. While I waited for my prescription, that I was told would be ready, I overheard the staff listening to doctors calls for prescriptions. I could hear personal details including full names and medications from Doctors. Unprofessional at best, hopefully your neighbors don’t hear about your viagra or ozempic. When I had an issue with the way my order was handled I was told that the “PIC” couldn’t call me until 3 days later. Apparently he was on vacation. I assume that PIC means Pharmacist In Charge, so don’t expect to resolve issues quickly. When I did reach the “PIC” they blamed my insurance company for increasing cost. Unfortunately for him, I spoke with insurance and the cost increase was associated with costs that Preston’s passed along to me, after they reduced the quantity without consulting my medical professional or myself and raised the cost. It’s sad to see independent pharmacies struggle but their incompetence seems to be largely self-inflicted. I would note that they do have a lovely card selection. I wouldn’t use Preston’s to get my dog’s medications. I care about my dog too much.”
5101 Langston Blvd., Arlington, VA 22207, United States
Top 1 Pharmacy in Arlington County
In the heart of Arlington County, Virginia with 1 spots, you'll find amazing Pharmacy, holding an impressive reviews with almost 8 reviews from people worldwide.
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