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Get online care · orthovirginia.com
“I don't know another way to discuss this review without just going through the facts and presenting them for you to decide. I picked OrthoVirginia directly based on the reviews on here. I specifically sought out Dr. Reis and his staff. I was in pretty bad pain in my lower back that extended down to my toes. I had already been through several different meds to treat the pain but nothing helped. So I booked...and I had to wait for a completely understandable long lead time for the appointment. I filled out all of my documentation explaining the situation on their prescreening forms online a few days before my appointment. When I arrived the person at the front desk read off the chart that I was there to be seen for neck and shoulder pain. That was the first of many signs that this was a terrible mistake. So we fixed the issue at check-in. I was moved to another room where the nurse again asked what was bothering my neck and shoulder. Which I corrected again. So when Shea Monroe, MSN, APRN, FNP-C showed up almost an hour after my appointment time, it did not surprise to find her completely irreverent to my situation. She gave no time or encouragement to discuss the history of my issue. She recommended physical therapy, and asked where to send a prescription we had discussed during her brief interview. When she left the room she didn't excuse herself. She just walked out. 10 minutes later her nurse opened the door to her surprise with me sitting there. Shea had forgotten to excuse both of us. So I went to six weeks of physical therapy, and returned for my follow-up. I was swiftly brought into a waiting room in the back where I sat for 55 minutes without human contact. Moments before Shea Monroe, MSN, APRN, FNP-C opened the door I received another phone call. To her surprise I did not immediately hang up the phone, but chose to ask her to wait for me for a moment. I finished my phone call 30 seconds later and Shea quickly asked two questions: 1.) This is your follow up after 6 weeks of therapy right? 2.) Is the pain gone. When I answered no, she just interrupted and said she was going to prescribe an MRI. Before I let her leave the room I asked where she was putting in for my MRI to which she replied, 'Your neck and shoulder.' When I expressed my frustration with the entire situation Shea again excused herself without a word and came back 10 minutes later with Dr. Reis. I have neve met him at this point and charged into the room with no introduction other than an expedited walk and an offer of a handshake. I refused at the moment, and asked for introductions before we proceeded. I expressed my dissatisfaction again, reciting all of the missteps that had taken place, and when I was done, Dr. Reis' answer was essentially that he wouldn't feel comfortable with proceeding and said he would order the MRI and offer the services of other doctors instead. Instead of fixing anything I was treated as the problem because none of them could get the communications right, and treated my time, and situation as a complete waste of time. The best part of this irony is when I asked Dr. Reis what he was putting in for my MRI...he kindly told me "Well you're here for neck pain so...that." I hope they help someone else. But I'm glad to be done with them, and in particular the 2.4 minutes I had with Shea Monroe, MSN, APRN, FNP-C, and the additional 3 minutes of the receptionists at check-in.”
3536 Grove Ave, Richmond, VA 23221, United States
“I was suffering from back, shoulder pain from C-section but after a couple of months' treatment, I feel a lot better. All thanks to my doctor, Dr Misener and great therapists. Among others, therapist shay was really sweet and professional. I felt really good after getting muscle work from her. Mercedes was really good too. They could feel their effort to treat me well. Also administrative person Lauren was very kind and nice too. She was good with answering phones and scheduling appointments and sending reminders through texts. However, there was one therapist who was very rude and not professional at all. She was talking to other colleague and laughing while giving muscle work for me, several times. I felt not respected at all. If I evaluate her work, I want to give less than one star, but I don't want other good staff's work to be underestimated. I hope managers educate or train their team member's work for better service. In overall, I was satisfied with their work. Thank you.”
5604A Virginia Beach Blvd, Virginia Beach, VA 23462, United States
“Laura is the most knowledgeable physical therapist I've ever had. She has given me so much knowledge in my recovery. She is also the most pleasant therapist ever. Adler therapy has been a blessing to me”
Get online care · shelteringarmsinstitute.com
“Outstanding professional therapists Listen to concerns and provide helpful advice Facilities clean and. well organized All employees pleasant and helpful Highly recommend Sheltering Arms”
688 Kingsborough Square, Chesapeake, VA 23320, United States
“Absolutely love this facility! I have worked at 3 other facilities in the last 3 years and by far this one I call home. The nursing staff is so kind helpful and patient the overall management team works together and the happiness of residents is of the most importance. The activities department is the best I’ve ever see. So many fun and exciting things to do. They make me want to join in. 100% if I needed care ,this is the place I’d want to be. The facility is clean and smells present the floors sparkle and residents are always smiling. If your looking for a facility that cares you’ve found it here!”
Get online care · orthovirginia.com
3536 Grove Ave, Richmond, VA 23221, United States
5604A Virginia Beach Blvd, Virginia Beach, VA 23462, United States
Get online care · shelteringarmsinstitute.com
688 Kingsborough Square, Chesapeake, VA 23320, United States
Top 5 Physical therapist in Virginia
In the heart of Virginia, United States with 5 spots, you'll find amazing Physical therapist, holding an impressive reviews with almost 58 reviews from people worldwide.
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