Professional Services in Contra Costa County, California
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Top 2 Professional Services in Contra Costa County
1414 Harbour Way S, Richmond, CA 94804, United States
“I have 2 separate (14 panels and 12 panels) existing Sunpower systems already installed in my house and decided to add more panels (9). I went back for the simplicity of using 1 company and I am assuming they will at least take good care of me because of my loyalty to the company. Unfortunately I was mistaken. I have nothing but positive reviews for the sales team but has a bunch of different issues with getting my system going after installation. The communication method with the project coordinator definitely needs some work. At most times you won’t get a response until after two weeks after you send them an email. It is unfortunate that it’s close to impossible to get them on the phone. It took about two months after getting our PTO to get our new system completely going. I was promised that they can combine the 12 panel and the new 9 panel system into one monitoring system. They did do that but it took almost two months of back and forth to get things going. Scheduling a technician to come out is a hit or miss. I get a text to confirm appointment dates and there will be a no show. Other times they will just show unexpectedly. I am recovering from a knee surgery and I informed them to confirm with me about a possible date and technician will just show up unannounced. Also, technicians will come out and flat out inform you that they don’t know what they need to do as they haven’t performed the task of combining two systems into one monitor. Also had an issue where our system wasn’t really working because of a faulty emergency shut off. Also, at times the project coordinator does not really understand what is going even after providing detailed explanation of what is wrong with the system. Technicians will come out thinking they need to perform a specific action unrelated to the issue at hand. I am just relieved that the last technician completely knew what he needed to do to fix all the issues we are having. It was just an overall unpleasant and frustrating experience.”
2415 San Ramon Valley Blvd #4, San Ramon, CA 94583, United States
“Outstanding customer service. I have never got such of great service around the Bay Area except at this store. Sherry and nikan are a phenomenal team by the way!”
1414 Harbour Way S, Richmond, CA 94804, United States
2415 San Ramon Valley Blvd #4, San Ramon, CA 94583, United States
Professional Services in Contra Costa County, California
In the heart of Contra Costa County, California with 2 spots, you'll find amazing Professional Services, holding an impressive reviews with almost 16 reviews from people worldwide.
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Some of the highly rated Professional Services in Contra Costa County, California include:
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Some of the cheapest spots for Professional Services in Contra Costa County, California:
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