Top 2 Real Estate Agents in Oklahoma

741 W New Orleans St, Broken Arrow, OK 74011, United States

“I want to be be fair and honest with my review… First I will say Kelsi has been a pleasure to work with. She’s handled any issues I’ve had in a professional and compassionate manner. I’ve talked to Shawn a few times pertaining to work orders. Each time I get a vibe as if I’m a nuisance when talking to him. I’m the type to try to avoid submitting work orders as I work in property management and try to resolve issues on my own or allow the issue to go without resolution unless it’s something that needs immediate attention. Since moving into my house the pipes freeze every year. The owner of the house would send someone out to thaw the pipes in which I truly appreciate and respect. I work for one of the largest management companies in Tulsa and we send our emergency maintenance out to thaw pipes no matter what time as a precaution to prevent pipes from bursting as well as a courtesy to that tenant. However, since switching to PMI they have informed me that they will not send anyone and provided quite the opposite explanation. Additionally, Shawn laughed when I inquired about compensation towards rent due to the extreme inconvenience and that wouldn’t be happening due to Mother Nature. All of the plumbing is on one side of the house and the bathtub valve is not separated between hot and cold. Therefore, there is no way to drip the hot setting on the tub which sits on the exterior of the house that was built in 1930. I completely understand and can relate to dealing with frustrated tenants. However, every time I call and speak with Shawn directly I can hear the annoyance in his tone. Whether it’s about my ac not cooling appropriately in the summer or the frozen pipes he seems very unenthusiastic to speak with me when I truly do not call that often. There is currently filth backing up into the bathtub as I type this and there is little to zero care on rectifying the issue. Maybe I am getting the wrong impression but I am very disappointed to say the least. I will say they sent someone promptly to repair the heater which I due appreciate.”

2600 Watermark Blvd, Oklahoma City, OK 73134, United States

“I lived here for two years, the apartments are very nice to live and it has good amenities. I moved out in April of 2023, and I hope this help if you are deciding if you want to potentially live here. Each winter that I lived here cars are broken into and management does nothing about it for liability reasons. The office staff is nice however you have to constantly call and remind them and then maybe you might get something accomplished. I had a bug problem due to poor repaired ceiling from a flood and it took over 8 months to get it address which ended up with me moving out. To get my deposit back it took the apartment over three months because they kept mailing it to the wrong address (I assume they were mailing it to themselves) and not to my forwarding address. On my last days there the office staff allowed a third party company to move furniture into my apartment even thought it was clear that someone was living there and a bug problem that needed to be addressed before someone new moved in! When I lived here the pro’s of the amenities and the cozy community was not worth the headache of all the incompetence from the office people. Hopefully they will get new management eventually because it is has potential to be a great apartment complex. The maintenance guys were very nice and fixed things (typically) on a good turn around. In the future, I hope they are able to get a new management team to better address the problems of this apartment complex because it has good bones.”