Top 1 Surgeons in Wake County

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Associated Urologists Of North Carolina, Pa
4.5
( 16 reviews )

Get online care · auncurology.com

“Associated Urologists' Raleigh location is completely unresponsive when it comes to prescription refills. Most recently, my pharmacy faxed in three separate requests to the fax number they provided for refills. All were ignored. Their voicemail phone tree disconnects your call on the medication refills prompt when you press the button to speak to someone about a delayed refill. When I finally did get through to the person who handles refills, my calls went straight to voicemail. Better yet, the practice then ignored the two detailed voicemail messages that I left for them to process my refill. I even let them know that I was out of medication and was still ignored. This has been going on for two weeks. I had to find another provider on an emergency basis to get my medication refilled. In 2023, it's completely unacceptable to fail to refill a patient's medication. How long does it take to process an electronic prescription? Last time I checked, it was way less than two weeks. If you are looking for a provider that shows that it cares about its patients by providing good customer service, look elsewhere. If you rely on your medication and expect timely refills, look elsewhere.”

Top 1 Surgeons in Wake County

In the heart of Wake County, North Carolina with 1 spots, you'll find amazing Surgeons, holding an impressive reviews with almost 16 reviews from people worldwide.