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216 Orchard Road, orchardgateway@emerald, Singapore 238898
“Monica, a very friendly lady who was very helpful to us, gave us a lot of helpful information and tips. We only had two days for sightseeing. If you can walk reasonably well, the metro and buses with the day pass are highly recommended. Itinerary to visit includes: Little India, Chinatown and the Marina Bay area. An absolute must is a visit to Marina Bay (by metro) in the evening with various night laser light shows, unforgettable impressions, excellent! THANK YOU SINGAPORE”
79 Robinson Rd, #09-01, Singapore 068897
“Horrible customer service, this should deserve 0 stars. Purchased a family insurance for my family for our upcoming trip to Huahin, Thailand. Upon purchase of the insurance, the policy specifies the holder needs to be an ordinary resident. I was in between jobs and currently was not holding a long term visit pass, asked for clarification on this the 2nd of January. No reply within 3 business days or any reply at all for that matter. The day of our departure on 10 January I try call again to verify. After finally getting through the queue they matter of factly inform me that I am not covered because I am not an ordinary resident and the policy is invalid, mind you I have been living for more than 3 years in SG at this point. Nevermind my wife and child who are both long term passes holders, the policy could not be transferred to them. This whole ordeal left us in a scuttle to find another insurance last minute and Allianz offered no alternative except the usual corporate speak of "we will reimburse you in 14 days". So much for giving them a free loan! As solution to our problem we found an alternative provider that does not have this strange resident clause and atleast was responsive to our questions.”
133 New Bridge Rd, #22-03 Chinatown Point, Singapore 059413
“This is our family first time travelling with New Shan, and I would say we had a wonderful and memorable trip to Hokkaido. We were fortunate to have Lita as our local tour guide who has a vast knowledge of Japan. She also helped to capture many beautiful memories for the group. Special thanks also go out to our tour leader Elaine and the bus driver, Mr Ito-san. Overall two thumbs up!”
391 Orchard Rd, #03 - 11C, Singapore 238872
“My husband and I first went down to JTB on 23 Sep to purchase JR tickets and was attended to by Delia. She was wonderful in giving us her recommendations and was very knowledgeable. She was also very polite and professional and answered all our questions. Delia also kept in touch with us via email as we had some queries regarding USJ tickets. We came back two weeks later to purchase them and again, from Delia. Thank you Delia, for your top-notch service! You're a gem!”
216 Orchard Road, orchardgateway@emerald, Singapore 238898
79 Robinson Rd, #09-01, Singapore 068897
133 New Bridge Rd, #22-03 Chinatown Point, Singapore 059413
391 Orchard Rd, #03 - 11C, Singapore 238872
Top 4 Travel Services in Singapore
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