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Top 1 Travel & Tours in Hocking County
31251 Chieftain Dr, Logan, OH 43138, United States
“So disappointed in how poorly run this livery is. We had a group of 7 reserve kayaks on Labor Day. Nobody checked our IDs when we checked-in, so anyone could have said they were a part of our reservation. The front desk gave us a paper to hold onto and give back at the end of our trip to ensure everyone was off the river before closing. There was no safety discussion with their customers and no mention that the river water levels were so low that you had to carry your kayaks/canoes across rocks at certain areas of the river - I live near Hocking so I wasn't shocked since I knew there hadn't been a lot of rain - but for anyone that traveled would have had no idea of the river conditions. A 2-3 hour trip took us 5 hours to get through because the water was so low. While the livery cannot control water conditions, they can control the communication to customers about this. We reached the end of the trip at 5pm and were greeted with no one. There was no one down by the river exit to help people get their kayaks/canoes/tubes out of the water. It was clear that no one had been working that area for a while because it was so backed up that our group couldn't reach the bank to dock. The photo I've attached shows only 1/3 of all the equipment left by the river. There were empty kayaks and canoes floating down the river because it was so crowded. Our group had to crawl over kayaks and canoes just to get to the bank. I'm shocked that this livery thinks it's acceptable to close early and let customers fend for themselves. When we reached the office and saw it was closed, we realized there was literally no one there to ensure their customers had exited the river safely and that everyone was accounted for. What's the point in giving people the paper at the beginning of the trip if there's no one there to collect it at the end? Someone who wasn't a part of our group was panicking because the office had held his car keys while he was on the water and he had no way to get them back since the office was closed and there were no employees around to assist. I've been kayaking more times than I can count and I've never experienced such carelessness in regards to their customer's safety. I'll take my business to Fox's livery and avoid this mess in the future.”
31251 Chieftain Dr, Logan, OH 43138, United States
Travel & Tours in Hocking County, Ohio
In the heart of Hocking County, Ohio with 1 spots, you'll find amazing Travel & Tours, holding an impressive reviews with almost 16 reviews from people worldwide.
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Some of the highly rated Travel & Tours in Hocking County, Ohio include:
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Some of the cheapest spots for Travel & Tours in Hocking County, Ohio:
